Our policies

Privacy Policy

How Camphill MK collects, uses and protects your personal information.

Who We Are

Camphill Milton Keynes & Northants is the working name of Camphill Milton Keynes Communities Limited, a registered charity (283556) and company limited by guarantee (01589898). Our registered office is Japonica Lane, Willen Park, Milton Keynes MK15 9JY. We are the data controller for the personal information described in this policy, and we handle it in line with UK data protection law.

The Information We Hold and How Long We Keep It

  • Information you give us, for example through our enquiry, volunteering, donation or job application forms: your name, email address, postal address and phone number. We keep this while we are in contact with you or providing a service, and for up to five years if you are on a waiting list.
  • Information collected automatically when you use the website: IP address, browser and device details and pages visited. Kept for no more than one year.
  • Information from other services we run, such as the café, theatre bookings or events: contact details you have given us there. Kept for no more than one year unless you become a supporter.

How We Use It

To provide the service or information you asked for; to send our newsletter and news about our work where you have agreed to receive it; to process donations and claim Gift Aid; to improve the website; to keep the site secure and prevent fraud; and to understand how our communications are performing.

Email and Text Marketing

Under the Data (Use and Access) Act 2025 we may email or text supporters who have expressed interest in or supported our work about our charitable activities, provided you were offered the chance to opt out when we collected your details. Every message includes a simple way to unsubscribe.

Who We Share It With

Trusted suppliers who process data on our behalf, such as our donation platform (Donorfy), payment provider (Square), email service (Mailchimp) and website host; analytics providers; and public bodies where the law requires. We never sell your information. Some suppliers may store data outside the UK; where they do, we rely on approved safeguards such as standard contractual clauses.

Cookies

See our Cookie Policy.

Your Rights

You can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, or receive a copy to pass to someone else. We respond within one month and there is no charge. Email [email protected] or write to the address above. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Security and Other Websites

We take reasonable steps to protect your information, though no internet transmission is completely secure. We are not responsible for the privacy practices of other websites we link to.

Get in touch

Talk to Us

Call 01908 235000 or email [email protected]. Our main office is at Japonica Lane, Willen Park, Milton Keynes MK15 9JY.